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MetroPlusHealth Multilingual Find a Doctor Tool

Bellweather Agency PROJECT
MetroPlusHealth Multilingual Find a Doctor Tool by Bellweather Agency

credits

Title
  • MetroPlusHealth Multilingual Find a Doctor Tool
Entrant
  • Bellweather Agency

About This Project

Summary

Bellweather partnered with MetroPlusHealth to launch one of the first AI-powered “Find a Doctor” tools in healthcare. The platform lets New Yorkers search for care in their own language using natural language—typing “I have stomach pain” or “necesito un pediatra”—and get matched instantly. The result: faster, more equitable access to trusted care.

Goals & Objectives

Remove linguistic and technical barriers in healthcare search by replacing medical jargon and long dropdown menus with plain, natural language.

Results & Impact

Users spend an average of 5+ minutes on the tool—exploring care options confidently. Early data shows higher completion rates, reduced drop-offs, and greater engagement among non-English speakers.

the team

Development Lead
  • Dreamers of Day