UNICEF's Kits that Fit

About This Project

Summary

In late 2022, UNICEF launched Kits That Fit to empower individuals to voice their feedback about UNICEF’s emergency supplies – what they need and their thoughts about the supplies they received. Kits That Fit is a multi-language, anonymized platform end-users can access via QR code, text or phone. In 2023, UNICEF piloted the platform in Kenya, Palestine, Türkiye and Ukraine, receiving thousands of inputs that helped update and refine contents of UNICEF emergency kits for over 1 million people.

Goals & Objectives

To deliver kits that are tailored for people’s needs in emergencies, supplied as locally as possible, and continuously reviewed to be fit for purpose. We solicit feedback to know what children, caretakers and communities think about the supplies they receive and use it for continuous improvement.

Results & Impact

Using direct user feedback, UNICEF refined emergency response and hygiene kits to best suit families’ needs. UNICEF sourced local products for kits, customized kits for different user needs, such as mothers, babies, and people with special needs, and reached over 1 million people in one year.